Privacy Policy

Website Visitors

Like most website operators, Orika Africa Tours collects general browsing data that web browsers and servers typically make available. This includes browser type, language preference, referring site, and the date and time of each visit. We collect this information to better understand how people use our website and to improve the experience for future visitors.

From time to time, we may share this data in aggregated, anonymous form, for example in a report on general trends in website usage. No individual visitor is ever identified in this process.

Personal Information We Collect

When you make an enquiry, request a quote, or book a tour, we ask for information needed to plan and deliver your safari. The type of information we collect depends on what you need from us.

This typically includes:

• Full name and contact details such as email address and phone number
• Postal or billing address
• Travel dates, preferences, and party size
• Passport and visa details required for permit applications
• Health and dietary requirements relevant to your safari
• Payment information, processed securely through our payment providers

We only collect what is necessary for the purpose of your interaction with us. We do not share your personal information with others except as described in this policy. You may choose not to provide certain information, though this may limit your ability to book some tours or access specific services.

Aggregated Statistics

We may collect anonymous statistics about how visitors use our website, such as which pages are visited most often or which safaris attract the most interest. This data is used to improve our website and services. When shared publicly or with third parties, it is always presented in aggregated form only. No individual visitor or client is ever identified.

Protection of Your Information

We take the security of your personal information seriously. Orika Africa Tours applies administrative, technical, and physical safeguards to protect your data and prevent unauthorised access.

Access to personal information is limited to employees, contractors, and agents who need it to operate or improve our services. All such individuals are bound by confidentiality obligations.

We share your personal information only with people and organisations that need it to deliver the services you have requested, and only where they have agreed not to pass it on to others. We will never rent or sell your information. We may be required to share it where the law compels us to do so.

No method of data transmission or storage is completely secure. While we do everything we can to protect your information, we encourage you to use strong passwords and to contact us right away if you believe your data may have been affected.

Cookies

Cookies are small files stored on your device by a website you visit. Orika Africa Tours uses cookies to recognise returning visitors, understand how the site is being used, and remember your preferences.

If you prefer not to accept cookies, you can adjust your browser settings before visiting our website. Please note that some features may not work as intended without them.

We use three types of cookies:

• Essential cookies are required for the website to function and cannot be turned off.
• Analytics cookies help us understand how visitors interact with the site, for example through Google Analytics.
• Preference cookies remember your settings and help us provide a more personalised experience.

Business Transfers

In the event that Orika Africa Tours or a substantial part of its assets is acquired by another party, or if we ever cease to operate, user information may be among the assets transferred. By using our website, you acknowledge that this could happen and that any new owner may continue to use your personal information in line with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Most changes will be minor, but we encourage you to check this page periodically. Continuing to use our website after a change has been made means you accept the updated policy.

Questions & Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch. We are happy to address any concerns promptly and honestly.